Workshops & Training for INGOs

InterHealth’s Global Resilience programme offers a range of carefully designed workshops, seminars and learning days aimed at equipping relief, development and mission workers with the awareness and practical skills that they need to keep themselves and their teams emotionally and physically healthy.

Working in the field often requires people to adapt to rapidly changing, high-pressure environments, which can make significant demands on their capacity to cope. Over time, the broad spectrum of challenges in both work and personal life can begin to erode resilience, inhibit engagement and diminish performance.

We offer tailored courses and workshops to help team leaders, managers and frontline staff to:

Dates for your diary 2012 / 2013

First Aid &Travel Health - TWO DAY
In partnership with the British Red Cross
19th-20th September 2012

A bespoke interactive two day training course for those travelling overseas working in relief, development and mission to develop advanced practical skills and a robust in-depth knowledge of how to respond to a wide range of unexpected events. Ample time is given for learners to apply and practise these skills when faced with critical incidents and situations in a safe and supportive learning environment.

The successful completion of this course will lead to the award of the British Red Cross endorsed First Aid & Travel Health Certificate, valid for 3 years.

What will the course cover?

Incident management
Managing suspected fractures
Controlling blood loss
Contents of a first aid kit
Management of a blocked airway
Cardiopulmonary resuscitation (CPR)
Dealing with burns and scalds
Understanding malaria
Understanding rabies
Managing high fevers and dehydration
Overview of global infectious diseases

What will you learn?

How to define and identify the risks of the relief and development environment.
Understand how to recognise an injury and how to monitor and take effective action
Understand how to recognise a suspected medical condition and how to monitor and take effective action
Understanding how to recognise a suspected infectious disease and how to monitor and take effective action.
Applying critical thinking and prioritisation skills to dealing with emergencies

Who is this for?

For those on long term assignments as well as managers and emergency response personnel.

Cost

InterHealth Subscriber: £285

Standard: £335

BOOK NOW

For further information please contact our training team:

T: 020 7902 9006
E: [email protected]

Field Security &Psychological Resilience
In partnership with RedR
19th – 21st Sept 2012

This specialist integrated training course is designed to equip NGO managers with the awareness and skills to ensure their health, safety and wellbeing in the field, as well as that of their teams.

The three-day course brings together two critical skill areas; travel security and psychological resilience. The course will help you build robust strategies for keeping physically safe and help you understand the psychological pressures which you and your teams are under.

Combining strategies for both short-term emergencies and longer-term deployments, the course offers a powerful set of tools that will keep you and your teams resilient and able to function effectively and calmly.

Who should attend?

This training is particularly aimed at anyone with a managerial or supervisory responsibility for other field workers. The three days represent a unique learning opportunity that combine training in both personal security and psychological safety. NGO managers with responsibility for other staff need to be aware of their context and the possible safety and security risks they may encounter as they travel. This course works with you to identify tools and techniques to ensure safe and secure practices and protocols. At the same time, you will examine the close relationship between physical security and psychological safety, particularly the way in which inadequate security creates unwanted anxiety.

Learning Outcomes

By the end of the course, you will be able to:

Assess the threats, vulnerabilities and risks in your field context
Build a robust security strategy for you and your team
Apply rigorous standard operating procedures and contingency plans to your particular field environment
Maintain reliable vehicle safety and security
Use interpersonal communication skills to defuse high-pressure situations
Apply best practice in incident reporting
Describe the relationship between physical security and psychological safety
Identify the impact of cumulative, vicarious and acute stress
Promote robust psychological care for staff in the aftermath of traumatic events
Use basic counselling skills to stabilise colleagues and staff following a critical incident
Link staff and colleagues with relevant support structures following a critical incident
Develop longer-term resilience strategies, both for yourself and your teams.

Cost

Band A	Full time students or those working for southern national or local NGO's	£330
Band B	Individuals funding themselves or those working with a charitable organisations with an annual income less than £1million GDP	£429
Band C	Those working with charitable organisations with an annual income over £1million GDP	£558
Band D	Those funded by commercial & governmental organisations	£725

Venue

InterHealth, 111 Westminster Bridge Road, London, SE1 7HR. Map.

BOOK NOW

For further information please contact our training team:

T: +44 (0) 20 7902 9006
E: [email protected]

Psychological First Aid – Advanced Skills Workshop

4th July 2012

Who is it for?

The workshop is open to anyone, free of charge, who has attended InterHealth’s 1-day Psychological First Aid training, either in the UK or overseas.

Course aim

The aim of the workshop is to refresh participants’ knowledge of the key principles of Psychological First Aid and expand and deepen their practical skills in applying the model.

What does the course cover?

This is an interactive, experiential workshop, building on the theory and principles outlined in the 1-day Psychological First Aid course. Most of the workshop involves skills practice through role-play and feedback designed to boost participants’ capacity and confidence to deliver PFA following traumatic events.

Course Duration

This course will run for half a day.

Course Objectives

By the end of this course, participants will be able to:

Explain the importance of active listening skills in stabilising distressed people after traumatic events
Identify the range of different reactions that might be encountered and devise appropriate responses
Effectively use active listening skills to contain and stabilise a staff member following a critical incident
Identify the hierarchy of needs following a traumatic event and help those involved prioritize needs
List the key risk factors following traumatic events that might lead to psychological difficulties down the line
Conduct a thorough initial risk assessment
Devise an action plan, including referrals, for staff members following a traumatic incident.

Venue

InterHealth, 111 Westminster Bridge Road, London, SE1 7HR. Map

BOOK NOW

For further information please contact our training team:

T: 020 7902 9006
E: [email protected]

Effective Team Dynamics

17th October 2012, 20th March 2013

For managers in relief and development, dealing with everyday relationships can often be every bit as demanding as humanitarian work itself. Left unaddressed, the often competing demands of headquarters, colleagues and staff members can lead to misunderstanding and conflict. All too often, this can have a draining impact on morale and productivity.

This thought-provoking and interactive workshop takes an in-depth look at the group dynamics that can unfold in humanitarian settings, how conflict arises, and how it can be used as a pathway to fresh and creative ways of working. Drawing on field scenarios, organisational theory and the latest practical management tools, the one-day training is aimed at equipping managers to recognise what is going on in their teams and to deal with problems early and effectively.

Learning outcomes

By the end of this day delegates will be able to:

Identify the range of intense emotions that arise in relief and development settings
Understand the impact that trying to cope with these emotions has on team dynamics and how that can lead to conflict
Assess the impact of past life experiences on current working relationships
Critically evaluate the five different approaches to dealing with conflict
Hold difficult conversations and offer constructive feedback based on non-violent communication principles
Use coaching principles for creative problem-solving.

Venue

InterHealth, 111 Westminster Bridge Road, London, SE1 7HR. Map

Cost

InterHealth Subscriber: £135 + VAT
Standard: £175 + VAT

BOOK NOW

For further information please contact our training team:

T: 020 7902 9006
E: [email protected]

First Aid &Travel Health - ONE DAY
In partnership with The British Red Cross
18th Oct 2012, 29th Nov 2012, 7th Feb 2013

A bespoke interactive one day training course for those travelling overseas working in relief, development and mission to develop practical skills and a robust basic knowledge of how to respond appropriately to a breadth of unexpected events and critical incidents.

The successful completion of this course will lead to the award of the British Red Cross endorsed First Aid & Travel Health Certificate, valid for 3 years.