Training to foster a healthy and resilient workforce

When disaster strikes – confidently support staff after overwhelming events

Our one and a half day workshop offers you the opportunity to learn and develop simple, practical and effective strategies for supporting colleagues, team members and volunteers in the aftermath of overwhelming events.

Integrating both theory and hands-on practice, this workshop is based on the latest research into risk and resilience. It also draws on our extensive clinical experience of working with traumatic stress, together with our long-standing knowledge of the relief, development, missions and expeditions sectors.

What will the course cover?

Day One will provide you with an accessible and engaging introduction to acute stress, including the latest research on the neuroscience of trauma and on the impact of trauma on both individuals and groups. We will also be exploring in-depth the phases of responding in a crisis and providing an overview of the core actions of Psychological First Aid.

On Day Two, we take half a day to build on your theoretical awareness with a series of practical skills exercises designed to boost your capacity and confidence to deliver Psychological First Aid following traumatic events.

By the end of the course you will be able to:

• Define the basic objectives of Psychological First Aid and identify its limitations
• Describe the impact of traumatic stress on both the body and mind
• Identify the broad range of normal early reactions that people can experience in the immediate aftermath of a crisis
• Deliver basic briefings on stress and trauma to colleagues and team members following critical incidents
• Explore personal responses to distress and understand the role that awareness and active self-care play in your teams’ capacity to help others
• Effectively use active listening skills to contain and stabilise a team member or colleague following a critical incident
• Gain practical and emotional assistance that complements and bolsters the coping skills of colleagues or team members
• Conduct a basic risk assessment using major risk factors for psychological distress
• Recognise when to refer team members for further support
• Help team members and colleagues devise a robust, culturally relevant post-incident action plan
• Explore organisational protocols which may be required in order to promote Psychological First Aid.

Who is it for?

This workshop is designed to meet the needs of people responding to a crisis for a robust, evidence-informed support protocol for those affected. While anyone who is interested is welcome to attend, we focus particularly on country directors, line managers, supervisors and team leaders and expedition leaders who oversee people in challenging environments, including conflict zones and humanitarian emergencies.

Venue

InterHealth Worldwide, 63-67 Newington Causeway, London, SE1 6BD

Time

06 Nov 09:30 - 07 Nov 12:30

Cost

10% Early Booking Discount Available

£160 + VAT (InterHealth Subscribers) £185 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

When disaster strikes – confidently support staff after overwhelming events

This two day workshop offers you the opportunity to learn and develop simple, practical and effective strategies for supporting colleagues, team members and volunteers in the aftermath of overwhelming events.

Integrating both theory and hands-on practice, this workshop is based on the latest research into risk and resilience. It also draws on our extensive clinical experience of working with traumatic stress, together with our long-standing knowledge of the relief, development, missions and expeditions sectors.

What will the course cover?

Day One will provide you with an accessible and engaging introduction to acute stress, including the latest research on the neuroscience of trauma and on the impact of trauma on both individuals and groups. We will also be exploring in-depth the phases of responding in a crisis and providing an overview of the core actions of Psychological First Aid.

On Day Two we build on your theoretical awareness with a series of practical skills exercises designed to boost your capacity and confidence to deliver Psychological First Aid following traumatic events.

By the end of the course you will be able to:

• Define the basic objectives of Psychological First Aid and identify its limitations
• Describe the impact of traumatic stress on both the body and mind
• Identify the broad range of normal early reactions that people can experience in the immediate aftermath of a crisis
• Deliver basic briefings on stress and trauma to colleagues and team members following critical incidents
• Explore personal responses to distress and understand the role that awareness and active self-care play in your teams’ capacity to help others
• Effectively use active listening skills to contain and stabilise a team member or colleague following a critical incident
• Gain practical and emotional assistance that complements and bolsters the coping skills of colleagues or team members
• Conduct a basic risk assessment using major risk factors for psychological distress
• Recognise when to refer team members for further support
• Help team members and colleagues devise a robust, culturally relevant post-incident action plan
• Explore organisational protocols which may be required in order to promote Psychological First Aid.

Who is it for?

This workshop is designed to meet the needs of people responding to a crisis for a robust, evidence-informed support protocol for those affected. While anyone who is interested is welcome to attend, we focus particularly on country directors, line managers, supervisors and team leaders and expedition leaders who oversee people in challenging environments, including conflict zones and humanitarian emergencies.

Venue

To be confirmed

Time

14 Nov 09:00 - 15 Nov 17:00

Cost

10% Early Booking Discount Available

Band A: £110 Band B: £150 Band C: £230

Or download our booking form. Read about our pricing bands.

Further Information

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

Abduction, death in service, serious illness – be ready to work with distressed families

This course is designed for those responsible for liaising with families in times of crisis, and for those who want to implement family liaison in organisational policies and protocols.

Our interactive and experiential course is set within the context of relief, development and mission. We will provide you with practical information, guidance and the practical skills to implement effective family liaison.

What do we mean by Family Liaison?

When your organisation engages with families and other pre-identified contacts at a time when your staff and volunteers cannot speak for themselves.

What do we mean by Crisis?

When something unanticipated happens affecting or threatening safety, stability & health. It may include the death of affected persons.

What will the course cover?

Day One will help you to understand the principles of family liaison so that you can develop effective, safe and professional relationships with families.

Day Two (half day) will provide you with the opportunity to practice what you learnt during the first session. We will include interactive exercises designed to build your confidence in liaising with families.

By the end of the course you will be able to:

• Understand what family liaison is, and why it’s called family liaison rather than family support
• Understand the personal characteristics needed for family liaison work
• Identify principles and skills for managing a professional relationship with people in distress
• Understand the importance of trust and transparency in communicating with the family
• Develop appropriate skills in consideration of breaking bad news to children
• Develop skills in family liaison engagement and exit processes
• Become aware of the impact of social media on family liaison work
• Understand how family liaison work fits in with a crisis management team
• The importance of self-care through family support

Who is it for?

We have aimed this seminar primarily for Human Resources Personnel, Field & Security Managers, although we welcome anyone who may be interested to attend.

Venue

InterHealth Worldwide, 63-67 Newington Causeway, London, SE1 6BD

Time

19 Nov 09:30 - 20 Nov 12:30

Cost

10% Early Booking Discount Available

£160 + VAT (InterHealth Subscribers) £185 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

Burnout is consistently reported as one of the highest risks for aid workers! Exhaustion, cynicism, becoming ineffective ... Recognise it?

Engagement is the exact opposite! Energy, involvement, being effective...

What will the event cover?

Join InterHealth, as we create space for an exploratory conversation to discuss what we can do to stop burnout before it happens. Exploring together what burn out is and what it isn’t, what it looks like on the field and how to encourage engagement.

There will be ample time for interactive conversations to learn from each other and from research about preparing staff and mission partners for stressful environments. We encourage participants to bring along case studies and example staff / member care practices.

Tea, coffee and refreshments will be provided.

Who is it for?

We have aimed this event primarily for Human Resources Personnel and Managers, although we welcome anyone who may be interested to attend.

Venue

To be confirmed

Time

12 Feb 09:00 - 11:00

Cost

Free event

Further Information

For further information please contact our training team:

T: +44 (0) 20 7902 9005
E: [email protected]