InterHealth
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Advice for Families (82KB) |
We also have a Patients' Guide, download your copy here (Word 88 KB) or pick one up in the waiting area.
Call our Reception Services Team on 020 7902 9000 to book your appointment.
Lines are open 8.30am - 5.30pm, Monday to Friday, UK time.
Our clinic and travel supplies centre are open 9am - 5pm, Monday to Friday, UK time.
For out of hours service please click here
We are situated on the ground floor of:
111 Westminster Bridge Road
London
SE1 7HR
Please arrive at least 15 minutes before your appointment (or 30 minutes if you are coming for a medical and have not completed a 'Personal Health Form'). You can download a Personal Health Form here.
Wheelchair access
If you are a wheelchair user, please notify our receptionist at the time you make your appointment as wheelchair access to our premises is not through the main entrance to the building.
You may need to fill in or update patient record cards, immunisation histories or provide a urine sample (if you are having a medical) before you are seen for your appointment.
Please hand over any completed medical forms to our receptionist, unless you have already posted them to us.
You should allow 45-60 minutes for a general medical appointment (1-1½ hours if also needing immunisations updated or a travel health consultation) and 30 minutes if you are having a Short Medical or other consultation with a doctor.
A counselling appointment or confidential review normally lasts one hour per person. Couples will usually be seen together for part of their confidential review session.
Psychological profiles and other consultations take up to 1½ hours.
Occupational health assessments last around one hour.
We will do our best to see you at your appointment time but occasional delays may occur.
We encourage parents attending appointments with their children to bring a friend along to help with childcare. There is a comfortable waiting area with toys available for children but please bring along any favourite extras as well.
When you come to your appointment you will need to bring the following with you:
- Your GP’s address and phone number if you have one. Any doctors’ letters, reports or X-rays which you may have been given either in this country or overseas.
- Any medication which you are currently taking.
- It is most important to bring details of past immunisations and your blood group if you know it, and copies of your children’s health records.
- Click here to download our advice for families visiting InterHealth
You will usually see both a doctor and a nurse. Height, weight and blood pressure measurements will be taken. During the medical there will be time for you to discuss any particular health problems you have and this will be followed by a general examination. There would usually then be a blood test. For any more personal parts of the examination, the doctor would explain why this may be necessary. Clients would be free to opt out if they so wished.
If you would particularly like to see a female doctor please ask for this at the time you make an appointment.
If you have returned from a developing country within the past few months please bring a stool sample done on the morning of your appointment (this applies to children too). Please use a stool pot supplied by your organisation or InterHealth. On the rare occasion your agency and InterHealth cannot supply you with a stool pot, please use a tightly sealed film canister instead (please do not use a jam jar or any other glass container). The specimen should be clearly labelled with your name and the date.
You will be asked to provide a urine sample when you arrive at InterHealth. Stool and blood samples are sent to a specialist tropical laboratory for analysis.
Immunisations and Travel Health Advice
A full range of immunisations is available including Yellow Fever, Rabies, Japanese and Tick Encephalitis. Our travel health nurse specialists will help you work out which immunisations you require, the intervals between doses and the level of protection they give you. They will also give advice about malaria where relevant, and which antimalarials are recommended for your particular trip or overseas assignment.
The nurses will give you tips on how to keep healthy overseas and may recommend you purchase a number of items from our Travel Supplies Centre.
If you are unable to visit us for a Travel Health Consultation, why not get a
Health Information Pack to find out which immunisations and travel supplies you will need.
Ordering Travel supplies form InterHealth
Our Travel Supplies Centre stocks a wide variety of mosquito nets, antimalarials, insect repellent, health kits, water purifying equipment, and prescription medicines at very reasonable rates.
Your can order online or we will be happy to complete your order whilst you are visiting InterHealth. Orders can also be collected at a later date, or we can post them to a UK address or overseas (postage & packing rates apply).
New Book...
An essential travelling companion, InterHealth's Ted Lankester has recently published a new pocket guide.
Visit our online shop to get copies for yourself and your team today.
Our phone number is 020 7902 9090
(NB for appointments please call 020 7902 9000) or visit www.interhealth.org.uk/shop.
Click here to find out more about Travel Supplies and ordering low-cost malerone if you're already a subscriber of InterHealth's travelwellplan.
Please check beforehand whether you or your organisation will be paying any fees you incur at InterHealth. We cannot invoice your agency for any charges unless they have already set up an account with us and agreed to pay your fees.
If you are responsible for paying your costs, please come prepared to pay at the time of your appointment. We accept cash, cheques (supported by a cheque guarantee card) and the following credit and debit cards: VISA, Mastercard, Switch, Delta and Eurocard.
As a medical charity, our existence is highly dependent on the fees we charge for our services. We have always charged a cancellation fee to clients who do not attend appointments or who cancel their appointments at very short notice. Copies of this policy are distributed to all our client agencies. Please contact us if you require further details.
Click here to view our cancellation policy.
Charges for laboratory tests (e.g. stool, and blood tests) are not part of the medical fees, but are additional costs. It is not possible to estimate these costs in advance of your medical. If you are concerned about test costs you should discuss these concerns with the doctor during your medical.
You will normally be sent a letter with details of your test results within 7-14 days of your appointment. If you require your test results sooner, please discuss this with the doctor or nurse who will make alternative arrangements. It is possible to obtain tests results back from the laboratory within 12-24 hours where necessary. The turnaround time for malaria blood tests is a few hours and HIV test results are available in about 24 hours.
Please do not phone in to ask for your test results unless you have been told to do so or you have not heard from us within 14 days of your appointment (this applies to psychological reports as well). As a result of your test results you may need to be prescribed some form of medication. The doctor will give you details about this in a letter and may enclose the medication you require. We need to charge for any this treatment. If this is your responsibility we will send you an invoice for immediate settlement, but if you have returned abroad you will need to nominate someone in the UK to pay for you.
One of the InterHealth clinical team is on call from home for urgent telephone advice only outside normal office hours.
If acutely unwell, those clients based overseas should seek a face-to-face medical assessment by a suitably trained health professional. Likewise those based in the UK requiring emergency treatment should present themselves without delay to their nearest Accident & Emergency Department or NHS Walk-In Centre
© InterHealth 2008 InterHealth Worldwide, a company limited by guarantee, registered in England and Wales.
Registered company number 4986035. Registered charity number 1103935.
Office Address:
111 Westminster Bridge Road
London
SE1 7HR